Refunds & Exchanges
The majority of our items are all one-of-a-kind meaning they are handmade, and sold as seen from our website. We don’t offer multiple sizes or colours. All our stock is on our website for purchase or pre-order.
The majority of our sizes are FREE sizes and we advise you check out the listing description as we state the length and bust as well as what we recommend for the fit size in UK standard sizing.
For this reason we don’t offer returns as standard and they will be assessed on a case-by-case basis. Cases for returns will only be assessed if the listing didn’t accurately describe the item or there is damage (please see our notes on quality and care guide) about the handmade nature of our clothing.
If you want to reach out for a return case contact us at sales@handpickedboho.com and send
images with your request. We aim to resolve these within 7 days.
In the event a refund is eligible the original shipping costs are not included and the buyer will pay for return postage.
Sale items are not eligible for returns.
Faults and Damage
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Faulty or Damaged Clothing
In case of receiving a damaged item, please contact us with the order number and photographic evidence of the damage. For extensively damaged items, we will issue a replacement, store credit, or a full refund. Please note all our items are hand checked before being loaded to our website for sale. We only stock small batches so for that reason each one has been checked.
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Incorrect Items Received
Should you receive an item that differs from your order, please inform us straight away and include your order number, item description and photos of the item and the packaging. We will issue you with the correct item and also pay the return postage. If the original order item is no longer available we will issue you a refund or store credit to spend as you please